In today’s competitive restaurant industry, every customer counts—but not all customers are equal when it comes to long-term value. Digital customers, those who place orders through an online platform like Dine Local, offer restaurants a powerful advantage over traditional dine-in or phone-order customers. By leveraging data, automation, and direct engagement, restaurants can drive more sales, enhance efficiency, and build stronger customer relationships. Digital customers are a game changer.
In today’s restaurant industry, delivery services are a crucial part of revenue generation. However, the way these services charge restaurants and customers can have a significant impact on profitability and customer choices. In this post, we will break down the cost structure of third-party delivery apps that offer low or free delivery to customers and compare it to Dine Local’s model, which allows restaurants to pass the true cost of delivery to customers.
Gift cards are a staple for restaurants, but not all gift card programs are created equal. If your restaurant still relies on paper gift cards or cards tied exclusively to your in-store POS system, you’re leaving revenue on the table. In today’s digital world, customers expect more flexibility: gift cards that can be stored digitally, redeemed across any sales channel, and given as gifts that work seamlessly for both dine-in and online orders.