Loyal customers are the backbone of any successful business. They’re your biggest fans, and often your most profitable patrons. The best way to nurture that loyalty? By surprising and delighting them with special touches that show you care.
One of the biggest challenges for restaurants with a busy takeout operation is managing orders without sacrificing the experience for in-person guests. Many restaurants still rely on phone orders, or even text messages directly to the owner’s phone. But what happens when you’re stuck explaining menu details over the phone while in-person customers wait impatiently? Your service suffers, and so does the customer experience. It’s time to improve customer service with online ordering.