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Tag: delivery

Image of a woman with her hands out weighing options to signify comparing restaurant delivery options between Dine Local and third party delivery companies.

The True Cost of Delivery: Comparing Restaurant Delivery Options

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In today’s restaurant industry, delivery services are a crucial part of revenue generation. However, the way these services charge restaurants and customers can have a significant impact on profitability and customer choices. In this post, we will break down the cost structure of third-party delivery apps that offer low or free delivery to customers and compare it to Dine Local’s model, which allows restaurants to pass the true cost of delivery to customers.

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Photo of a bartender taking a telephone order while customers wait. Highlighted with the text, "Are your customers tired of waiting for staff taking telephone orders?"

Improve Customer Service with Online Ordering

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One of the biggest challenges for restaurants with a busy takeout operation is managing orders without sacrificing the experience for in-person guests. Many restaurants still rely on phone orders, or even text messages directly to the owner’s phone. But what happens when you’re stuck explaining menu details over the phone while in-person customers wait impatiently? Your service suffers, and so does the customer experience. It’s time to improve customer service with online ordering.

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