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Tag: customer experience

Image of a woman with her hands out weighing options to signify comparing restaurant delivery options between Dine Local and third party delivery companies.

The True Cost of Delivery: Comparing Restaurant Delivery Options

In today’s restaurant industry, delivery services are a crucial part of revenue generation. However, the way these services charge restaurants and customers can have a significant impact on profitability and customer choices. In this post, we will break down the cost structure of third-party delivery apps that offer low or free delivery to customers and compare it to Dine Local’s model, which allows restaurants to pass the true cost of delivery to customers.

Image of a woman holding a restaurant gift card looking very happy with the words Multi-channel Gift Cards and the Dine Local logo

The Power of Multi-Channel Restaurant Gift Cards

Gift cards are a staple for restaurants, but not all gift card programs are created equal. If your restaurant still relies on paper gift cards or cards tied exclusively to your in-store POS system, you’re leaving revenue on the table. In today’s digital world, customers expect more flexibility: gift cards that can be stored digitally, redeemed across any sales channel, and given as gifts that work seamlessly for both dine-in and online orders.